Citizen Consumer Club

 The Citizen Consumer Club of AIMAN College of Arts & Science for Women is an initiative taken to enhance awareness amongst the student community about the rights and responsibilities of a consumer.

CONSUMER AND CONSUMER RIGHTS

 A Person who buys any goods or services for a consideration which has been paid or promised or partly paid and partly promised or under any system of deferred payment is a Consumer.

 A person who obtains goods for resale or for any commercial purposes will not be a Consumer. However, if such goods are brought by a person exclusively for the purpose of earning his livelihood by means of self-employment then such a person will be considered as a Consumer.

OBJECTIVES OF CITIZEN CONSUMER CLUB

  Our vision of markets in India, where consumers are careful and vigilant while manufacturers are responsible and ethical, guides us. The objectives of our mission would be:

 Bring awareness and realization about duties and responsibilities as Citizens of India.

 Spread awareness about the rights and responsibilities of Citizens and Consumers as provided in the Constitution of India, Consumer Protection Act, 1986 and other Indian Laws.

 To enable students to work together as a team with local communities and develop in to caring, responsible and honest citizens.

 Mobilize and instill right-consciousness,confidence to question violations of citizen and consumer rights and fight for justice.

 Impart knowledge about real life situations and to enable to development of skills to handle citizen and consumer issues.Instill concern for environment around us as citizens and consumers and sustainable consumption habits.

DUTIES OF A MEMBER

 To learn and follow the traits of a responsible citizen.

 To disseminate information gained through the club among fellow students, parents, and other people in the community.

 To organize and actively participate citizen building and consumer protectionprogramme being organized by the club as well as in their locality, mobilizin general public.

 To observe all important international and national days especially National Consumer Day (24th December) and World Consumer Rights Day (15th March).

 To treat all fellow citizens with care, concern and responsibility.

DUTIES OF A MEMBER

 Consumers in India are largely ignorant of rules, laws and codes. They are also unaware of their rights. A vast majority are also illiterates in many backward districts and states. Hence, dishonest producers and retailers cheat such unsuspecting and ignorant people without difficulty. Hence, consumer welfare is in a state far from desirable.Following are common violations of consumer rights:

 (1) Under weighing (2) Adulteration (3) Not providing proper bill (4) Poor quality goods/spoilt/damaged goods (5) Poor maintenance (6) Cheating on contract terms / hidden clauses in contract (7) Price higher than Maximum Retail Price on cover (MRP) (8) Forcing / misleading into buying unwanted goods (9) Misleading advertisements, especially aimed at children (10) Selling goods whose expiry date is over (11) Bogus companies, who cannot be contacted after sales (12) Overcharging of interest especially in credit purchase (13) Dangerous,hazardous or unsafe goods. (14) Deficient or discourteous service.

 The list is endless. Now, how do we fight against these violations and get justice? Consumer Beware! We have to be vigilant, cautious and intelligent. The Teacher-Coordinator must also use case studies to illustrate each type of violation and ask students to list violations that they or their parents have experienced or are still faced with. Voluntary Consumer Organizations’ representative and Coordinating Agencies can share their experiences with students.

CONSUMER RIGHTS

Consumer Rights are many (as laid down in the Art and UN Convention)

  Right to Safety

  Right to Information

  Right to choice

  Right to representation

  Right to redressal

  Right to Consumer Education

  Right to Healthy Environment

 Right to satisfaction of Basic Needs

World Consumer Rights Day is celebrated based on former American President John.F.Kennedy’s announcement of March 15th as Consumer Rights Day on March 15th 1962.

Subsequently in the year 1973, March 15th was proclaimed as world Consumer Rights Day.

Students may be asked to explain what each right means to them. Voluntary Consumer Organizations representatives can highlight with examples.

National Consumer day is celebrated on December 24th every year as the Consumer Protection Act 1986 came into force on 24.12.1986 across India.

 Conducted CITIZEN CONSUMER CLUB Awareness Programme on 12-09-2024 in this program Ms P. Madhu Mitha LLP (Advocate) were gave guidance to the students regarding Consumer Club benefits and awareness of consumer and what are the way the consumers are affected totally 136 students were participated.

 MIET arts and science college of Citizen Consumer Club and COMIET successfully conducted a Quiz Competition on 19.12.2024 for the under graduate students.

 Initially Vice Principal Dr. Y.Glory Violet Aron gave motivation and guidance about the Consumer awareness and quiz competition.

 Rules and regulations of the quiz were explained at the beginning. The quiz was divided into four rounds: 1st round preliminary, 2nd round tagline, 3rd round logo and 4th round current affairs. In this competition 2 participants in each team totally 106 students participated who gave tough battle to each other. It was very informative and knowledge enriching competition for the participants along with the audience.

 The names of the winners and runners were announced at the end of the ceremony. The Vice Principal Dr. Y.Glory Violet Aron motivated students by providing them with certificates and shields.

  Conducted citizen consumer club chart exhibition program on 25.3.2025 in MIET arts and Science College. In this exhibition 20 students were participated and present their models and charts related of consumer rights. Shield and participated certificates given to the Students who have gave their best models and charts.

 On a group of 54 students participated in a rally organized on 14.3.2025 to promote consumer awareness. The event aimed to educate the public about consumer rights and responsibilities, highlighting the importance of making informed purchasing decisions and being aware of unfair trade practices.

 The rally commence from Gundur and concluded at MIET arts and science college. Students carried banners and placards with impactful slogans related to consumer rights. They also distributed pamphlets and engaged with the public spreading key messages about consumer protection laws.